Refund & Cancellation Policy
Our commitment to your satisfaction with transparent billing practices.
30-Day Money-Back Guarantee
If you're not satisfied within the first 30 days of your paid subscription, contact us at billing@mompopzlife.com for a full refund — no questions asked. This applies to all Business plans (Basic, Marketing Boost, Enterprise) and Direct Blast subscriptions.
Non-Refundable Items
Pay-as-you-go Direct Blast message credits that have already been sent cannot be refunded. One-time setup fees and already-delivered influencer campaigns are also non-refundable. Credits not yet used are refundable within 30 days of purchase.
Cancellation Policy
You may cancel any subscription at any time. Cancellations take effect at the end of your current billing cycle — you retain access until then. We do not prorate partial-month cancellations unless within the 30-day guarantee window.
How to Request a Refund
Email billing@mompopzlife.com with your account email, subscription type, and reason for refund. Refunds are processed within 5–10 business days to the original payment method. For disputes, contact support@mompopzlife.com.
U Plus & Consumer Subscriptions
U Plus annual memberships ($9.99/year) and Momz & Popz Plus consumer subscriptions ($24.99/year or $2.99/month) are refundable within 14 days of initial purchase if unused. Renewals are non-refundable.
Questions about billing? Contact billing@mompopzlife.com. Also see our Terms of Service and Privacy Policy.